At JoTe's Masala, we strive to ensure that our customers are completely satisfied with their purchases. However, if for any reason you are not satisfied with your JoTe's Masala product, you may return it within 7 days of delivery.
Eligibility for Returns
To be eligible for a return, the product must be:
How to Initiate a Return
To initiate a return, please contact our customer service team at [9176789888 / dharaniskitchen23@gmail.com] and provide the following information:
Refund Process
Once we receive the returned product, we will issue a refund within 7-10 days in the original payment method. The refund amount will be the full amount paid for the product, minus any shipping costs.
Exceptions
Please note that we cannot accept returns for:
Warranty
Our JoTe's Masala products are made with high-quality ingredients and are free from defects. However, if you receive a defective product, please contact us within 7 days and we will replace it free of charge.
Contact Us
If you have any questions or concerns about our return policy, please don't hesitate to contact us at 9176789888. We're always here to help!